Privacy Policy

Last updated: March 2026

1. Introduction

Proacto Group (Pty) Ltd ("Proacto", "we", "us") is committed to protecting your personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA) of South Africa.

2. Information We Collect

We may collect the following personal information:

Name, surname, and job title
Contact information (email, phone number)
Company name and industry
Information submitted through our contact form or calculator tools
Website usage data through cookies and analytics

3. Purpose of Collection

We collect personal information to:

Respond to enquiries and provide consulting services
Send relevant information about our services
Improve our website and user experience
Comply with legal obligations

4. Data Sharing

We do not sell, rent, or trade your personal information. We may share information with trusted service providers who assist in operating our website and conducting our business, subject to confidentiality agreements.

5. Data Retention

We retain personal information only as long as necessary for the purposes for which it was collected, or as required by applicable law.

6. Your Rights Under POPIA

You have the right to:

Request access to your personal information
Request correction or deletion of your information
Object to the processing of your information
Lodge a complaint with the Information Regulator

7. Cookies

Our website uses cookies to enhance your browsing experience, serve personalised content, and analyse traffic. You can manage cookie preferences through the cookie consent banner or your browser settings.

8. Contact the Information Officer

For any privacy-related queries, contact our Information Officer at info@proacto.org or call 067 192 9663.